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Fucking DirectX

Posted 09-11-2013 at 10:46 AM by Nepsotic
I'll just copypaste what I posted on another forum.
Quote:
Recently I bought Gmod, and when I tried to open it it said that I needed the latest version of DirectX to play, and provided a link. I thought I already had DirectX but apparently not. I downloaded the file but when I tried to install I got the error message "Failed to install, please refer to error log" or something like that. I have literally tried everything and nothig is working.
I even edited some registry files by the instructions of a YouTube video, and nothing worked.
I've even tried installing older versions and I always get the message.
I've also bought the new Amnesia game and I get the same response when I try to open it.

I never ask for help on forums usually so you can probably tell by this point that I'm pretty desperate.

I'm running Win7 Ultimate with a 32 bit OS, 3 gig of RAM and a 2.10 GHz AMD processor if this helps. Thanks in advance.
So yeah, I think that pretty much sums up my issue.
Total Comments 28

Comments

Old
Varrok's Avatar
Do you have Visual C++ Redistributables (2005 and 2008 and 2010) installed? .Net Framework 3.5 or newer? What GPU do you have?
Posted 09-11-2013 at 10:52 AM by Varrok Varrok is offline

Old
Nepsotic's Avatar
Yeah, I have all of that and I have an ATI Radeon HD 3200 graphics card.
Posted 09-11-2013 at 11:20 AM by Nepsotic Nepsotic is offline

Old
MA's Avatar
that gif.

god that's the worst film in existence. which, in turn, makes it the best.
Posted 09-11-2013 at 11:54 AM by MA MA is offline

Old
Nepsotic's Avatar
Ok this is the error log, I don't know what it's going on about. Windows error messages are so useless to standard users.
Quote:
--------------------
[09/07/13 15:16:58] module: DXWSetup(Mar 30 2011), file: dxwsetup.cpp, line: 229, function: CDXWSetup::InitInstallEngine

Sections are not initialized.

--------------------
[09/07/13 15:16:58] module: DXWSetup(Mar 30 2011), file: psheets.cpp, line: 705, function: PreinstDlgProc

CDXWSetup::InitInstallEngine() failed.

--------------------
[09/07/13 15:21:05] module: DXWSetup(Mar 30 2011), file: dxwsetup.cpp, line: 229, function: CDXWSetup::InitInstallEngine

Sections are not initialized.

--------------------
[09/07/13 15:21:05] module: DXWSetup(Mar 30 2011), file: psheets.cpp, line: 705, function: PreinstDlgProc

CDXWSetup::InitInstallEngine() failed.

--------------------
[09/07/13 15:25:05] module: DXWSetup(Mar 30 2011), file: dxwsetup.cpp, line: 229, function: CDXWSetup::InitInstallEngine

Sections are not initialized.

--------------------
[09/07/13 15:25:05] module: DXWSetup(Mar 30 2011), file: psheets.cpp, line: 705, function: PreinstDlgProc

CDXWSetup::InitInstallEngine() failed.

--------------------
[09/07/13 15:35:14] module: DXWSetup(Mar 30 2011), file: utils.cpp, line: 435, function: GetDXVersion

StringToVersionInfo() failed, version = 00.00.0000.

--------------------
[09/07/13 15:35:14] module: DXWSetup(Mar 30 2011), file: psheets.cpp, line: 1352, function: CreatePropertySheet

GetDXVersion() failed.

--------------------
[09/07/13 15:35:19] module: DXWSetup(Mar 30 2011), file: dxwsetup.cpp, line: 229, function: CDXWSetup::InitInstallEngine

Sections are not initialized.

--------------------
[09/07/13 15:35:19] module: DXWSetup(Mar 30 2011), file: psheets.cpp, line: 705, function: PreinstDlgProc

CDXWSetup::InitInstallEngine() failed.

--------------------
[09/07/13 15:40:28] module: DXWSetup(Mar 30 2011), file: utils.cpp, line: 435, function: GetDXVersion

StringToVersionInfo() failed, version = 00.00.0000.

--------------------
[09/07/13 15:40:28] module: DXWSetup(Mar 30 2011), file: psheets.cpp, line: 1352, function: CreatePropertySheet

GetDXVersion() failed.

--------------------
[09/07/13 15:40:32] module: DXWSetup(Mar 30 2011), file: dxwsetup.cpp, line: 229, function: CDXWSetup::InitInstallEngine

Sections are not initialized.

--------------------
[09/07/13 15:40:32] module: DXWSetup(Mar 30 2011), file: psheets.cpp, line: 705, function: PreinstDlgProc

CDXWSetup::InitInstallEngine() failed.

--------------------
[09/07/13 15:41:00] module: DXWSetup(Mar 30 2011), file: utils.cpp, line: 435, function: GetDXVersion

StringToVersionInfo() failed, version = 00.00.0000.

--------------------
[09/07/13 15:41:00] module: DXWSetup(Mar 30 2011), file: psheets.cpp, line: 1352, function: CreatePropertySheet

GetDXVersion() failed.

--------------------
[09/07/13 15:41:04] module: DXWSetup(Mar 30 2011), file: dxwsetup.cpp, line: 229, function: CDXWSetup::InitInstallEngine

Sections are not initialized.

--------------------
[09/07/13 15:41:04] module: DXWSetup(Mar 30 2011), file: psheets.cpp, line: 705, function: PreinstDlgProc

CDXWSetup::InitInstallEngine() failed.

--------------------
[09/07/13 15:45:33] module: dxupdate(Mar 30 2011), file: dxupdate.cpp, line: 198, function: GetDXVersion

StringToVersionInfo() failed, version = 00.00.0000.

--------------------
[09/07/13 15:45:33] module: dxupdate(Mar 30 2011), file: dxupdate.cpp, line: 4764, function: DirectXUpdateGetSetupInformation

GetDXVersion() failed.

--------------------
[09/07/13 15:45:33] module: dsetup32(Mar 30 2011), file: dxupdate.cpp, line: 280, function: CSetup::InstallPlugIn

DirectXUpdateInstallPlugIn() failed.

--------------------
[09/07/13 15:45:33] module: dsetup32(Mar 30 2011), file: setup.cpp, line: 1727, function: CSetup::SetupForDirectX

InstallPlugIn() failed.

--------------------
[09/07/13 15:45:57] module: DXWSetup(Mar 30 2011), file: utils.cpp, line: 435, function: GetDXVersion

StringToVersionInfo() failed, version = 00.00.0000.

--------------------
[09/07/13 15:45:57] module: DXWSetup(Mar 30 2011), file: psheets.cpp, line: 1352, function: CreatePropertySheet

GetDXVersion() failed.

--------------------
[09/07/13 15:46:01] module: DXWSetup(Mar 30 2011), file: dxwsetup.cpp, line: 229, function: CDXWSetup::InitInstallEngine

Sections are not initialized.

--------------------
[09/07/13 15:46:01] module: DXWSetup(Mar 30 2011), file: psheets.cpp, line: 705, function: PreinstDlgProc

CDXWSetup::InitInstallEngine() failed.

--------------------
[09/07/13 15:46:48] module: DXWSetup(Mar 30 2011), file: dxwsetup.cpp, line: 229, function: CDXWSetup::InitInstallEngine

Sections are not initialized.

--------------------
[09/07/13 15:46:48] module: DXWSetup(Mar 30 2011), file: psheets.cpp, line: 705, function: PreinstDlgProc

CDXWSetup::InitInstallEngine() failed.

--------------------
[09/07/13 15:48:40] module: DXWSetup(Mar 30 2011), file: dxwsetup.cpp, line: 229, function: CDXWSetup::InitInstallEngine

Sections are not initialized.

--------------------
[09/07/13 15:48:40] module: DXWSetup(Mar 30 2011), file: psheets.cpp, line: 705, function: PreinstDlgProc

CDXWSetup::InitInstallEngine() failed.

--------------------
[09/07/13 15:54:00] module: dxupdate(Mar 30 2011), file: dxupdate.cpp, line: 192, function: GetDXVersion

Failed API: RegQueryValueEx()
Error: (2) - The system cannot find the file specified.



Current DirectX may be a older version which does not have the version value in the registry.

--------------------
[09/07/13 15:54:01] module: dxupdate(Mar 30 2011), file: dxupdate.cpp, line: 4764, function: DirectXUpdateGetSetupInformation

GetDXVersion() failed.

--------------------
[09/07/13 15:54:01] module: dsetup32(Mar 30 2011), file: dxupdate.cpp, line: 280, function: CSetup::InstallPlugIn

DirectXUpdateInstallPlugIn() failed.

--------------------
[09/07/13 15:54:01] module: dsetup32(Mar 30 2011), file: setup.cpp, line: 1727, function: CSetup::SetupForDirectX

InstallPlugIn() failed.

--------------------
[09/07/13 16:22:38] module: DXWSetup(Mar 30 2011), file: dxwsetup.cpp, line: 352, function: CDXWSetup::InitInstallEngine

Failed API: SetAction()
Error: (0x80070057) - The parameter is incorrect.



--------------------
[09/07/13 16:22:38] module: DXWSetup(Mar 30 2011), file: psheets.cpp, line: 705, function: PreinstDlgProc

CDXWSetup::InitInstallEngine() failed.

--------------------
[09/07/13 16:23:49] module: DXWSetup(Mar 30 2011), file: dxwsetup.cpp, line: 352, function: CDXWSetup::InitInstallEngine

Failed API: SetAction()
Error: (0x80070057) - The parameter is incorrect.



--------------------
[09/07/13 16:23:49] module: DXWSetup(Mar 30 2011), file: psheets.cpp, line: 705, function: PreinstDlgProc

CDXWSetup::InitInstallEngine() failed.

--------------------
[09/11/13 17:43:59] module: dxupdate(Sep 4 2009), file: dxupdate.cpp, line: 189, function: GetDXVersion

Failed API: RegQueryValueEx()
Error: (2) - The system cannot find the file specified.



Current DirectX may be a older version which does not have the version value in the registry.

--------------------
[09/11/13 17:43:59] module: dxupdate(Sep 4 2009), file: dxupdate.cpp, line: 4751, function: DirectXUpdateGetSetupInformation

GetDXVersion() failed.

--------------------
[09/11/13 17:43:59] module: dsetup32(Sep 4 2009), file: dxupdate.cpp, line: 280, function: CSetup::InstallPlugIn

DirectXUpdateInstallPlugIn() failed.

--------------------
[09/11/13 17:43:59] module: dsetup32(Sep 4 2009), file: setup.cpp, line: 1701, function: CSetup::SetupForDirectX

InstallPlugIn() failed.

--------------------
[09/11/13 17:49:12] module: DXWSetup(Mar 30 2011), file: dxwsetup.cpp, line: 352, function: CDXWSetup::InitInstallEngine

Failed API: SetAction()
Error: (0x80070057) - The parameter is incorrect.



--------------------
[09/11/13 17:49:12] module: DXWSetup(Mar 30 2011), file: psheets.cpp, line: 705, function: PreinstDlgProc

CDXWSetup::InitInstallEngine() failed.

--------------------
[09/11/13 17:51:20] module: DXWSetup(Mar 30 2011), file: dxwsetup.cpp, line: 352, function: CDXWSetup::InitInstallEngine

Failed API: SetAction()
Error: (0x80070057) - The parameter is incorrect.



--------------------
[09/11/13 17:51:20] module: DXWSetup(Mar 30 2011), file: psheets.cpp, line: 705, function: PreinstDlgProc

CDXWSetup::InitInstallEngine() failed.

--------------------
[09/11/13 18:28:22] module: DXWSetup(Mar 30 2011), file: dxwsetup.cpp, line: 352, function: CDXWSetup::InitInstallEngine

Failed API: SetAction()
Error: (0x80070057) - The parameter is incorrect.



--------------------
[09/11/13 18:28:22] module: DXWSetup(Mar 30 2011), file: psheets.cpp, line: 705, function: PreinstDlgProc

CDXWSetup::InitInstallEngine() failed.

--------------------
[09/11/13 18:43:50] module: DXWSetup(Mar 30 2011), file: dxwsetup.cpp, line: 352, function: CDXWSetup::InitInstallEngine

Failed API: SetAction()
Error: (0x80070057) - The parameter is incorrect.



--------------------
[09/11/13 18:43:50] module: DXWSetup(Mar 30 2011), file: psheets.cpp, line: 705, function: PreinstDlgProc

CDXWSetup::InitInstallEngine() failed.
Posted 09-11-2013 at 12:31 PM by Nepsotic Nepsotic is offline

Old
Phylum's Avatar
That message isn't very useful without the source. Try the Windows support board or something.

Have you tried redownloading the installer?
Posted 09-11-2013 at 05:02 PM by Phylum Phylum is offline

Old
Manco's Avatar
Also check your graphics card drivers are up to date.
Posted 09-11-2013 at 05:56 PM by Manco Manco is offline

Old
Nepsotic's Avatar
Yeah I did, they are up to date. And I can't redownload the installer because the link redirects me.
Posted 09-11-2013 at 11:55 PM by Nepsotic Nepsotic is offline

Old
Varrok's Avatar
You're an administrator and your UAC is off, right? The same goes for antivirus app
Posted 09-12-2013 at 12:07 AM by Varrok Varrok is offline

Old
Nate's Avatar
Have you tried updating DirectX through the Windows Updater?
Posted 09-12-2013 at 03:56 AM by Nate Nate is offline

Old
Jbot123's Avatar
Have you downloaded Wizboid.37:Og1.o2? It's pretty useful.
Posted 09-12-2013 at 04:32 AM by Jbot123 Jbot123 is offline

Old
AlexFili's Avatar
Installing Steam and a popular game like Terraria or Fallout should ensure you get all the drivers and graphical libraries you need (or at least the bare minimum)
Posted 09-12-2013 at 04:32 AM by AlexFili AlexFili is offline

Old
Varrok's Avatar
Posted 09-12-2013 at 04:50 AM by Varrok Varrok is offline

Old
Phylum's Avatar
If he's running Gmod, then it's through Steam Alex.

Steam seems to like to force you to install libraries without any good reason. It installs already installed libraries over themselves, and has even told me I need to install different (older) versions of C++ redistributables. Basically, either Steam does a shit job of keeping track of versions with this kind of thing or certain games blindly request specific libraries.

Also, the more I look at that log the more I think your install of DX is broken. Uninstall it and start again before you try anything else too extreme.
Posted 09-12-2013 at 05:03 AM by Phylum Phylum is offline

Old
Nepsotic's Avatar
I can't uninstall it, it must already be uninstalled.
Nate, there's no DirectX update available in Windows Updater but there's a bunch of others there, including updates to the NET framework. I'll see if any of these make a difference.
Posted 09-12-2013 at 06:53 AM by Nepsotic Nepsotic is offline

Old
Varrok's Avatar
You can't uninstall DirectX. DirectX is never meant to be uninstalled.
Posted 09-12-2013 at 01:43 PM by Varrok Varrok is offline

Old
Phylum's Avatar
I guess that makes sense, actually. Microsoft Support is your best option.
Posted 09-12-2013 at 03:56 PM by Phylum Phylum is offline

Old
OANST's Avatar
Have you tried not sucking so much? You haven't, have you? We would have noticed.

BOOM SUCK ON THAT SHIT
Posted 09-16-2013 at 03:01 PM by OANST OANST is offline

Old
MA's Avatar
yo wrecked his shit, dawg! punk-ass bitch is trippin.
Posted 09-17-2013 at 09:17 AM by MA MA is offline

Old
MA's Avatar
watchusay bout my nigga?
Posted 09-21-2013 at 09:02 AM by MA MA is offline

Old
MA's Avatar
step off, fool, before yo get dropped.
Posted 09-21-2013 at 09:03 AM by MA MA is offline

Old
MA's Avatar
man, you aint the boss of me. tsk.
Posted 09-21-2013 at 09:04 AM by MA MA is offline

Old
Nepsotic's Avatar
Yeah, BUCK was fun.
Posted 09-21-2013 at 01:06 PM by Nepsotic Nepsotic is offline

Old
Slog Bait's Avatar
I'm so lost
Posted 09-21-2013 at 01:07 PM by Slog Bait Slog Bait is offline

Old
MA's Avatar
don't be lookin me in the eyes, boy! you see candy in my eyes? aint nooo candy, brother. nooooo candy.
Posted 09-22-2013 at 01:21 PM by MA MA is offline

Old
Nepsotic's Avatar
He said ah could be in 'pitchers.
Posted 09-22-2013 at 02:15 PM by Nepsotic Nepsotic is offline

Old
GLaDOS's Avatar
I swear to god, Nep. That fucking quote.
Posted 09-23-2013 at 07:35 AM by GLaDOS GLaDOS is offline

Old
MA's Avatar
i'll have what she's having.
Posted 09-23-2013 at 08:40 AM by MA MA is offline

Old
Nepsotic's Avatar
Quote:
I swear to god, Nep. That fucking quote.
Any you boys seen Curly?
Posted 09-23-2013 at 09:41 AM by Nepsotic Nepsotic is offline

 




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